Privacy Policy
Effective Date: October 7, 2026
1. Information We Collect
Information you provide: When you sign up for emails or texts, request information, or book an appointment, we may collect your name, email address, phone number, mailing or service address, date of birth, and notes you choose to share.
Health-related information: To determine eligibility for certain services, we may ask about your health history, medications, allergies, pregnancy status, and related details. This information is reviewed only as needed to provide safe, appropriate care and is handled in accordance with applicable law.
Payment information: Payments are processed through our third-party payment provider. We do not store full credit card numbers on our website.
Automatically collected information: Like most websites, we may collect device, browser, and usage data (such as pages visited and approximate location) through analytics and similar tools.
2. How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and manage appointments and services
- Communicate with you about inquiries, reminders, payments, and follow-ups
- Send wellness information, announcements, and promotional offers you have opted into
- Determine clinical eligibility and coordinate care with authorized providers
- Process payments and maintain accurate records
- Improve our website, services, and communications
- Comply with legal obligations and protect against misuse
3. SMS and Email Communications
With your consent, we may send text messages and emails for appointment reminders, service updates, wellness information, and promotional offers. Message frequency varies, and message and data rates may apply. You can opt out of promotional text messages at any time by replying STOP and unsubscribe from marketing emails using the link in each message. Transactional messages related to your appointments or services may still be sent when reasonably necessary. See our Terms and Conditions for full SMS terms.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate, such as scheduling, customer relationship management, payment processing, analytics, email, and text-messaging platforms, under their own privacy and security practices.
- Pharmacies, laboratories, and licensed providers as needed to fulfill prescriptions, testing, or clinical services you request.
- Legal authorities when required by law, court order, or to protect the rights, property, or safety of our clients or others.
5. Data Retention
We retain your information for as long as needed to provide services, comply with legal or record-keeping obligations, and resolve disputes. You may ask us to update or limit certain marketing communications at any time.
6. Your Privacy Choices
You can choose not to provide requested information, though some may be required to schedule or provide a service. You may opt out of promotional emails and texts at any time, and you may request access to, correction of, or deletion of your information subject to applicable law and our record-keeping obligations.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security. Sensitive medical details should not be sent by standard unencrypted text or email.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 18 without parental or guardian authorization. If you believe a minor has provided information to us, please contact us so we can remove it.
9. Third-Party Links and Services
Our website may link to or use third-party platforms with their own privacy practices. We are not responsible for the privacy practices or content of those unaffiliated services.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of the website after an update indicates acceptance where permitted by law.
11. Contact Us
Questions about this Privacy Policy may be directed to:
Mind & Body Transformations
32 Cemetery Rd
Charleroi, PA 15022
Phone: 724-760-7873
Email: beth@mindbodytransformations.com